Terms & Conditions

1. Upon purchase of a service, SoulFULLself agrees to render those informative services to you. The scope of services rendered by SoulFULLself pursuant to this agreement shall be solely limited to those contained therein and provided for on this website (https://www.soulFULLself.com). SoulFULLself reserves the right to adjust the nature or scope of the services provided, at any time. You agree to compensate SoulFULLself according to the list price of the service as at time of booking. No services will be provided until payment is received in full by SoulFULLself.

2. Each of SoulFULLself clients will have a varied experience and degree of results. Testimonials provided on this website are unique opinions from previous clients and should be interpreted as such. SoulFULLself in no way guarantees that your results or experience will be identical to another's.

3. If entitled to a refund based on the publicly stated conditions on this website, this must be requested via email to soulfullshelley@gmail.com within the defined timeframe and conditions. All valid refunds will be processed within 7 days of request to the original source of payment, and may be issued net of any processing fees incurred. Beyond the publicly stated refund conditions on this website, no other refunds will be deemed valid.

4. SoulFULLself agrees not to disclose or reveal any Confidential Information learned through providing services to you. SoulFULLself shall keep your Confidential Information in the strictest confidence, and shall use its best efforts to safeguard and protect it against disclosure, misuse, espionage, loss and theft. Your personal contact details will not be intentionally transferred or sold to any other party. By purchasing a service, you are agreeing to receiving general appointment correspondence or the occasional newsletter or marketing campaign from SoulFULLself. In the event that you would like to discontinue communication, simply send an email to soulfullshelley@gmail.com with the subject line of 'unsubscribe', and you will be removed from the email list.

5. You agree not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes any portion of the services provided to you by SoulFULLself. Any materials provided by SoulFULLself to you are for your personal use only. All intellectual property, including SoulFULLself’s materials, shall remain the sole property of SoulFULLself. No license to sell or distribute the materials is granted or implied to you in any way.

6. By using these services, you release SoulFULLself, its officers, employees, directors and related entities from any and all damages. SoulFULLself is not responsible for any decisions made by you as a result of the services and any consequences thereof. The services are only informative, and should not be interpreted as anything else including but not limited to medical, therapy, or psychotherapy services.

7. Regardless of the previous point, if SoulFULLself is found to be liable, the liability to you or to any third party is limited to the lesser of (a) the total fees you paid in the one month prior to the action giving rise to the liability, and (b) $1000 AUD.

8. You agree that SoulFULLself will not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of these services. You agree that use of these services is at your own risk. Additionally, you agree that you are 100% responsible for your own progress and results achieved by using these services. SoulFULLself has no control or responsibility for your actions, and as such your results, and therefore, SoulFULLself makes no representations or guarantees that your requirements will be met.

9. In the event that you miss your appointment time, a second appointment time can be arranged. If you miss the second appointment, SoulFULLself is not obliged to reschedule your appointment again or refund your service fee.

10. In the event of a dispute arising between SoulFULLself and yourself, you agree to provide written notice of your grievance and proposed resolution to soulfullshelley@gmail.com within 7 days of the event. If a resolution cannot be agreed through discussion within 30 days of the event, this agreement will be construed in accordance with the laws of the State of Victoria, Australia, whose courts shall have exclusive jurisdiction over any and all disputes arising out of or in connection with it, and each party irrevocably waives any objections to such venue.

11. Both parties agree that neither will engage in any conduct or communications, public or private, designed to disparage or damage the other.

12. In the event of any conflicting terms and conditions between this agreement and any marketing/other communications, these terms and conditions shall be controlling and effective. If any of the provisions contained in this agreement, or any part of them, is hereafter construed to be invalid or unenforceable, the same shall not affect the remainder of such provision or any other provision contained herein, which shall be given full effect regardless of the invalid provision or part thereof.

13. This agreement constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements, negotiations and understandings, oral or written. This agreement may be modified only by an instrument in writing duly executed by both parties.

14. In the event that you would like a softcopy of these terms and conditions, please email soulfullshelley@gmail.com requesting a copy.